Shipping Policy

Global Free Shipping with Fixed Delivery Cycle

Order Processing and Shipment Time Rules

All orders placed on oofosusstore.com will enter the official processing procedure immediately after successful payment confirmation. Our professional warehouse team will complete order sorting, product inspection and package packaging within 1 to 3 working days to ensure that all OOFOS® recovery footwear products are complete, undamaged and correctly matched before shipment. We maintain efficient processing efficiency all year round, without delaying order shipment for no reason, and strive to let every qualified order be delivered to the logistics channel in the shortest time.

Global Unified Delivery Time Standard

We implement a unified global delivery cycle standard for all regions around the world, with no regional difference in delivery time. After the order is successfully shipped, the estimated delivery time for all global destinations is 6 to 12 working days. This delivery cycle applies to all international and regional orders of our store, and we do not provide additional expedited distribution services. We cooperate with high-quality global logistics partners to ensure stable and safe transportation of packages, effectively avoiding logistics delays and package loss, and providing users with predictable and reliable delivery services.

Global Free Shipping and Order Tracking Service

Our store provides permanent global free shipping service for all orders, with no minimum order amount limit. All customers purchasing OOFOS® recovery footwear can enjoy free logistics distribution service, no extra shipping cost will be charged. After the order is shipped, we will send a dedicated tracking number and logistics query link to the user’s reserved email. Users can check the real-time transportation status of the package at any time. If you have any questions about logistics progress, you can contact our customer service team via [email protected] to obtain professional inquiry assistance.